![]() It may also ask you to restart which is fine. This will attempt to fix any errors on the drive. If your drive is listed and says healthy then right click on it an select Properties, click tools and then error checking, Check now, tick the two boxes and then start. Your drive should be listed here (if not then you need to check your computer hardware has not got any issues before proceeding) Now select Disk Management and expand the window. Go to your control panel and then administrative tools, select computer management. ![]() If you checked and fixed anything there and still have issues carry on reading. Some devices do not like being switched about. always use the same port for connecting your devices. 12V 500mA anything rated below that would not work properly)ĥ. Use ONLY the power supply that came with it if it has an external power supply (Dont use any other unless you know it has both the same voltage and current rating eg. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.Ĥ. Use only the cables that came with it NOT one that fits that may have been lying around or is longer.ģ. ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliabilityĢ. You didn't give a specific model so I have attached the basic troubleshooting stepsĪ few things to check but assumes USB for other interfaces similar steps may be followedġ. On some drives flashing is normal and can indicate data being read etc.
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